
Bank of Africa Tanzania Limited
About Branch Managers job: Msimbazi and Mwanza branches in Dar es Salaam and Mwanza.
Summary of Responsibilities:
- Ensuring overall Branch Management; staff management, business growth and development, operational excellence
- Develop and implement business strategies to deliver performance and growth targets and Maintain good business environment
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Scope of Duties:
- Prepare the branch budget and strategy and ensure profitability
- Establish and develop sales opportunities to archive targets and meet customers’ expectations
- Organizing the branch objectives in liaison with the retail officers in regard to annual objectives and sales campaigns
- Ensure Branch coordination; weekly and monthly meetings with retail officers, Branch meetings and training of branch staff
- Implement, monitor and analyse the achievements of the branch objectives.
- Build and improve the quality of business and retail clients
- Make regular customer visits to retain existing customer s and to build loyalty
- Promote new business by selling banks products to new clients
- Prepare and analyze credit applications for presentation to credit department.
- Review all branch reports and oversee daily operations of all areas of the branch
- Ensure SME portfolio growth and SME relationship
- Check and forward daily and weekly reports to Head office departments
- Manage and monitor team workflow at the branch in line with set targets
- Ensure service delivery standards are maintained in the branch
- Ensure branch staff comply with statutory regulations and bank internal procedure n
- Be involved in corporate social responsibility to improve visibility for the bank
- Monitoring the overstepping reports and advising accordingly
- Monitoring of commercial risk and debt collection
- Manage term deposits
- Provide customer balances
- Advise walk in clients on the various accounts and facilities
- Monitors and analyses with Sales Coordination Unit the quantitative and qualitative achievements of the branch
- Implements business plans prepared in collaboration with the sales coordination structure to ensure achievement of objectives
- Ensures development of branch profitability Any duty as may be assigned by a supervisor and or Head of Retail
Skills, knowledge, abilities/competencies:
· An Bachelor Degree in either Commerce, Finance, Economics or Marketing
· A minimum of 5 years’ experience in Banking Operations
· A good understanding of Banking Operations and Products
· Knowledge of Microsoft Excel Products
· Excellent interpersonal and communication skills
· Conflict resolution skills
· Negotiation and influencing skills
· Team player and strong leadership and management skills
· Knowledge of banking
· Knowledge of market practice
· Excellent analytical and interpretational skills
· People management skills
· Budgeting skills
· Excellent planning, organization and execution skills
· Positive and flexible attitude towards change and competition
· Computer literacy and familiarity with standard office computer applications
· Strong problem-solving and decision-making skills
Other Requirements;
All the applications have to be submitted not later than 17th June 2022 through email: hr@boatanzania.com
or via Easy Apply on LinkedIn
To apply for this job email your details to hr@boatanzania.com