Karimjee Group is currently recruiting experienced professionals to join its leadership team in Dar es Salaam. The organization is seeking strategic, data-driven, and commercially focused leaders to support business growth, customer transformation, analytics excellence, mobility innovation, and pricing governance. These senior-level opportunities offer qualified candidates the chance to contribute to large-scale business initiatives while working within a respected and established organization in Tanzania. 

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AVAILABLE VACANCIES

1. Customer Experience Manager

Key Responsibilities

• Lead customer value management initiatives.
• Drive segmentation, retention, and customer lifetime value programs.
• Manage CRM and customer data platform implementation projects.
• Lead voice-of-customer and service design initiatives.
• Oversee customer journey mapping activities.
• Convert customer insights into business decisions.
• Manage vendors supporting customer experience initiatives. 

Qualifications & Experience

• Degree in Business, Marketing, Information Systems, Statistics, or related discipline.
• Postgraduate qualification is an advantage.
• CRM implementation experience.
• Customer value management expertise.
• Vendor management experience.
• Working knowledge of data protection.
• Minimum 10 years' experience in customer experience, customer operations, or CRM leadership.
• Experience leading Group-level or multi-brand programmes.

Skills & Competencies

• CRM Leadership
• Customer Analytics
• Service Design
• Customer Journey Management
• Strategic Planning
• Stakeholder Management

2. Data Analyst Manager

Key Responsibilities

• Manage enterprise data pipelines and reconciliation processes.
• Lead data warehouse and lakehouse initiatives.
• Oversee ETL and ELT development activities.
• Support business intelligence and reporting functions.
• Ensure data governance and data protection compliance.
• Lead analytics and reporting teams. 

Qualifications & Experience

• Degree in Data Science, Statistics, Computer Science, Information Systems, Actuarial Science, Engineering, or related discipline.
• Strong SQL expertise.
• Strong Python or R programming skills.
• Experience with BI platforms.
• Data pipeline and warehouse experience.
• ERP, CRM, and dealer-management system experience preferred.
• Minimum 8 years' experience in data engineering, business intelligence, or data management.
• At least 3 years in a leadership role. 

Skills & Competencies

• Data Analytics
• SQL
• Python
• Business Intelligence
• Data Engineering
• Data Governance
• Team Leadership

3. Mobility Solutions Head

Key Responsibilities

• Lead mobility business growth initiatives.
• Drive commercial strategy and business expansion.
• Manage customer acquisition and platform development.
• Lead vendor-driven technology implementations.
• Evaluate business opportunities and investments.
• Oversee platform, fleet, and mobility innovation projects. 

Qualifications & Experience

• Degree in Business, Engineering, Computer Science, Economics, or related field.
• MBA is an advantage.
• Experience in at least two of the following:
  • E-commerce
  • Fleet Management
  • Telematics
  • EV Charging Infrastructure
  • Consumer Lending
  • Asset Finance
  • FinTech
• Proven business scaling experience.
• Strong commercial leadership capabilities.
• Minimum 10 years' leadership experience with full P&L responsibility.

Skills & Competencies

• Commercial Leadership
• Business Development
• Strategy Execution
• Mobility Solutions
• Financial Management
• Market Expansion
• Vendor Management

4. Pricing & Product Head

Key Responsibilities

• Develop and implement pricing strategies.
• Lead product portfolio governance.
• Establish pricing frameworks and margin controls.
• Conduct financial modelling and business analysis.
• Support commercial decision-making.
• Develop policies and governance procedures. 

Qualifications & Experience

• Degree in Business, Finance, Economics, Commerce, Statistics, Engineering, or related discipline.
• CPA, ACCA, CFA, or pricing certification preferred.
• MBA is an added advantage.
• Experience across multiple business models.
• Strong financial modelling expertise.
• Pricing governance experience.
• Minimum 10 years' experience in pricing strategy, commercial finance, or portfolio management.

Skills & Competencies

• Pricing Strategy
• Commercial Finance
• Financial Modelling
• Product Management
• Portfolio Governance
• Policy Development
• Strategic Analysis

APPLICATION DETAILS

Employer: Karimjee Group
Location: Dar es Salaam, Tanzania
Application Deadline: 25 September 2026 at 5:00 PM. 

How to Apply

Interested candidates should submit their applications by email.

Applicants should:

• Submit an updated CV.
• Clearly indicate the position applied for in the email subject.
• Attach relevant supporting documents.
• Submit before the application deadline.

Only shortlisted candidates will be contacted.