DigitalBrain Company Limited is a Dar es Salaam–based enterprise software and managed IT services company, delivering ERP, HR, school and business systems, as well as professional training, to clients across Tanzania and the region. Our motto is "The Art of Simplicity."
We are seeking a dynamic, organised and trustworthy Operations Manager to coordinate our day-to-day operations, administration, HR and training activities on a contract basis.
Key Responsibilities
- Oversee daily company operations, administration and office coordination.
- Coordinate projects and client deliverables with technical and sales teams, tracking timelines and commitments.
- Handle HR functions: recruitment coordination, contracts, staff records, leave tracking and HR correspondence.
- Plan and coordinate training programmes and events, including logistics, venues, trainers, participants and certificates.
- Maintain professional relationships with local and international clients and partners.
- Support finance and administration, including invoicing follow-up, payment coordination and vendor management.
- Manage company communication channels and social media in coordination with management.
- Maintain an up-to-date register of company systems, accounts and access rights, together with documented procedures, to ensure business continuity.
- Prepare clear weekly and monthly reports and presentations for management.
- Ensure operations comply with company policies and applicable Tanzanian regulations.
Requirements
- Bachelor's degree in Business Administration, Human Resource Management, Operations Management, IT or a related field.
- 3–5 years' experience in operations, administration, HR or project coordination, preferably in an IT, consulting or training company.
- Excellent command of English, written and spoken. Fluent spoken English is mandatory and will be assessed during interviews.
- Advanced proficiency in Microsoft Office Packages.
- Practical advanced experience using AI tools (e.g. Claude, ChatGPT,) for productivity, reporting and communication.
- Strong interpersonal and communication skills, with the confidence to engage senior clients and partners.
- Good working knowledge of Swahili.
- Strong organisational skills, attention to detail and the ability to manage multiple tasks.
- High integrity, discretion with confidential information, and a strong sense of accountability.
- Ability to work independently, remotely and under pressure, with minimal supervision.
Engagement Terms
- This is a contract-based consultancy engagement, not permanent employment.
- The role requires flexibility, including extended hours and weekend work when needed to meet deliverables. The consultancy fee covers all working time, and no separate overtime is payable.
- The role is a hybrid of remote work and office or client-site presence.
- The incumbent must be able to travel regularly upcountry for client engagements, training and events.
What We Offer
- Exposure to diverse clients, technology projects and training programmes.
- A fast-paced environment with real responsibility and room to grow.
How to Apply
Send your CV, a one-page cover letter and copies of academic certificates to the application email, with the subject line "Operations Manager Application."
Application deadline: 5th October, 2026
Only shortlisted candidates will be contacted. Women are strongly encouraged to apply.
