Sales Area Manager (DSM) Job Vacancy at YAS Tanzania

Employer: YAS Tanzania
Position: Sales Area Manager (DSM)
Location: Dar es Salaam, Tanzania (DSM designation)
Industry: Telecommunications, Sales & Distribution
Experience Required: 4 Years
Application Deadline: Not specified
Salary: Not disclosed

Job Overview

YAS Tanzania is seeking a qualified and experienced Sales Area Manager (DSM) to support sales growth, strengthen distributor relationships and ensure effective implementation of sales and marketing strategies.

The position involves managing regional sales performance, coaching sales teams, supporting distribution channels and coordinating sales activities to achieve business objectives.

The ideal candidate should have strong leadership, communication, negotiation and sales management capabilities.

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Applying for a sales management position? Your CV should demonstrate measurable sales achievements, distributor performance, team leadership and commercial results.

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Key Responsibilities

• Ensure correct implementation of sales and marketing strategies.

• Attend to customer requirements at points of sale and distributors.

• Provide training and coaching to sales teams.

• Review and analyse weekly sales performance across assigned areas and distributors.

• Drive adoption of promotional initiatives across channels.

• Coordinate monthly sales review sessions.

• Support Mobile Financial Services (MFS) initiatives within the territory.

• Contribute to branding campaign execution.

Qualifications & Experience

• Bachelor's Degree in Business Administration, Marketing or a related field.

• Four years of experience in Sales, Marketing, Business Administration or a related field.

Required Competencies

• Effective and persuasive negotiation skills.

• Strong interpersonal and communication abilities.

• Ability to work under pressure and within time constraints.

• Ability to work effectively with diverse communities and cultures.

• Collaborative working relationships with management teams.

• Ability to achieve results through others.

• Strong priority-setting and management skills.

IT ServiceDesk Support Engineer Job Vacancy at YAS Tanzania

Employer: YAS Tanzania
Position: IT ServiceDesk Support Engineer
Location: Tanzania, specific duty station not stated
Industry: Telecommunications, Information Technology
Experience: At least 2 Years, an added advantage
Application Deadline: Not specified
Salary: Not disclosed

Job Overview

YAS Tanzania is recruiting an IT ServiceDesk Support Engineer to support the availability, performance and reliability of critical business applications.

The position involves monitoring applications, managing incidents, troubleshooting technical problems and ensuring that faults are resolved within agreed service-level requirements.

This opportunity is suitable for IT professionals with knowledge of databases, incident management, system monitoring and technical support.

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A competitive technical CV should clearly present your troubleshooting experience, incident resolution achievements, service management knowledge and systems expertise.

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Key Responsibilities

• Provide 24/7 monitoring of critical YAS applications.

• Handle incoming faults professionally through telephone and ticketing systems.

• Take ownership of technical incidents and manage them methodically.

• Log, categorise and prioritise incidents according to team procedures.

• Conduct detailed diagnostics with end users to enable first-contact resolution.

• Ensure faults are progressed and resolved within service-level agreements (SLAs).

• Escalate incidents to internal or external technical teams when appropriate.

• Manage faults throughout their lifecycle, from initial contact to resolution.

• Diagnose and resolve technical problems to customer satisfaction.

• Develop technical knowledge and skills to improve first-time resolution.

• Identify recurring incidents and service risks and escalate them to service management teams.

Qualifications & Experience

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering or a related field.

• At least two years of experience in an IT ServiceDesk Support Engineer role is an added advantage.

• Strong working knowledge of relational databases, including MySQL, Microsoft SQL Server and Oracle.

• Knowledge of SQL and Object-Relational Mapping (ORM).

Required Competencies

• Experience in system testing and monitoring.

• Knowledge of system integration and associated standards.

• Basic networking knowledge, including OSI layers and TCP/IP.

• Teamwork and high professional integrity.

Application Support Engineer Job Vacancy at YAS Tanzania

Employer: YAS Tanzania
Position: Application Support Engineer
Location: Tanzania, specific duty station not stated
Industry: Telecommunications, IT Applications & Systems
Experience: 2–3 Years, an added advantage
Application Deadline: Not specified
Salary: Not disclosed

Job Overview

YAS Tanzania is seeking an Application Support Engineer to support critical business applications, improve application monitoring and troubleshoot production system issues.

The role involves server-side scripting, application diagnostics, performance monitoring, incident analysis and collaboration with technical teams and external vendors.

This position is particularly relevant to professionals with experience in enterprise application support, system administration, scripting and database technologies.

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Present your experience in production support, troubleshooting, application monitoring, scripting and system reliability effectively.

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Key Responsibilities

• Provide technical support for critical company applications.

• Define, execute and maintain solutions using server-side scripting engines.

• Gather and analyse application logs and performance metrics.

• Collaborate with team members to troubleshoot and debug application issues.

• Identify process improvements for application support functions, including testing strategies.

• Improve application logging, reporting and monitoring processes.

• Participate in post-incident reviews of software-related production incidents.

• Communicate technical issues and resolutions effectively.

• Work with third-party vendors on application support requests and technical issues.

Qualifications & Experience

• Bachelor's Degree in Information Technology, Computer Science, Electronics or another technology-related field.

• Knowledge of system administration on UNIX, Windows and/or Linux operating systems.

• Two to three years of experience in a business application support role is an added advantage.

• Working knowledge of database programming, PSQL and TSQL is an added advantage.

Required Competencies

• Good knowledge of system integration and related standards.

• Ability to work independently and collaboratively under pressure.

• Flexibility to manage changing priorities in an on-call environment.

• Strong scripting skills, including shell scripting or Perl.

• Working knowledge of UNIX, Windows and/or Linux system administration.

• Teamwork and professional integrity.

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Strengthen Your Data Analytics Application with HumanValue

For this role, your CV should demonstrate SQL proficiency, analytical achievements, compliance experience, regulatory reporting and business intelligence capabilities.

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Key Responsibilities

• Support the daily quality assurance programme through structured data analysis and audits.

• Review SIM registration controls, KYC completeness and other compliance checkpoints.

• Analyse registration datasets to identify anomalies, data gaps and control failures.

• Produce actionable findings supported by evidence.

• Monitor barring processes and analyse completed barring cycles for anomalies.

• Validate SIM registration records against TCRA requirements.

• Review biometric capture, National Identification Number (NIN) linkage and subscriber identity verification completeness.

• Conduct routine and ad hoc audits of internal compliance processes.

• Identify policy deviations and track remediation through closure.

• Monitor fraud, KYC and Anti-Money Laundering (AML) KPIs and KRIs.

• Produce regular intelligence reports for the Risk and Compliance team.

Qualifications & Experience

• Bachelor's Degree in Statistics, Mathematics, Computer Science, Information Systems or a related quantitative discipline.

• At least five years of progressive experience in data analytics.

• At least two to three years of experience in a telecommunications or financial services regulatory environment.

Required Competencies

• Experience in regulatory reporting, compliance analytics or risk data management.

• Advanced SQL skills, including complex joins, window functions, aggregations and performance optimisation.

• Proficiency in at least one scripting or programming language, preferably Python.

• Practical experience with business intelligence and visualisation tools such as Power BI, Tableau, Looker or equivalent.