Job Description
Executive Leadership Opportunity in Tanzania
People Project Co. is recruiting on behalf of a leading organization in Tanzania's manufacturing and consumer products sector seeking an experienced Head of Business – Value-Added Services (VAS) to drive business growth, profitability, commercial strategy, operational excellence, and customer satisfaction.
This senior leadership role offers full Profit & Loss (P&L) accountability and oversight of business development, procurement, operations, technical service delivery, and customer relationship management. The successful candidate will lead strategic initiatives that enhance operational efficiency, market penetration, and long-term business sustainability.
Position Overview
Job Title: Head of Business – Value-Added Services (VAS)Location: Dar es Salaam, TanzaniaRecruitment Agency: People Project Co.
The role requires a commercially driven professional capable of managing growth initiatives, supplier relationships, service delivery operations, and revenue-generating business units while maintaining customer service excellence.
Key Responsibilities
Commercial Leadership & Business Development
Develop and execute commercial strategies that drive sustainable revenue growth.
Identify and pursue new business opportunities across corporate and retail segments.
Manage strategic customer relationships and negotiate commercial agreements.
Lead and mentor the sales team to achieve growth targets.
Increase market penetration and customer retention.
Collaborate with marketing teams on campaigns and promotional initiatives.
Operations & Service Excellence
Work closely with operations teams to ensure effective service delivery.
Support preventive maintenance and emergency response activities.
Ensure quality, safety, and customer service standards are maintained.
Drive continuous operational improvement initiatives.
Technical Leadership
Develop operational and project budgets.
Build expertise in beverage solutions, vending systems, and water treatment technologies.
Provide technical guidance to field teams.
Support training and capability development programs.
Governance & Compliance
Maintain asset registers and equipment tracking systems.
Ensure inventory and maintenance documentation is accurate and audited.
Implement governance frameworks that improve transparency and cost control.
Ensure adherence to company policies and operational standards.
Customer Relationship Management
Build strong relationships with key corporate clients.
Conduct market research and customer satisfaction assessments.
Monitor industry trends and competitor activity.
Act as the primary escalation point for customer service matters.
Qualifications
Education
Applicants should possess:
Bachelor's Degree in Business Administration, Engineering, Supply Chain Management, Marketing, or a related discipline.
MBA or postgraduate qualification will be an added advantage.
Advanced proficiency in Microsoft Excel and financial reporting tools.
Experience Required
Candidates should have:
Minimum 5 years of progressive experience in commercial, operations, or business leadership roles.
Proven success managing both sales and operational functions.
Demonstrated business development and revenue growth achievements.
Experience in procurement, supplier management, and inventory planning.
Experience in FMCG, beverage solutions, vending equipment, water treatment, engineering services, hospitality, or B2B equipment sectors.
P&L management experience is preferred.
Desired Skills and Competencies
Commercial and financial management
Sales strategy and key account management
Demand forecasting and inventory planning
International procurement and supplier management
Business analytics and reporting
Strategic thinking and commercial acumen
Negotiation and influencing skills
Cross-functional leadership
Equipment lifecycle management
Knowledge of beverage systems and water treatment technologies
Why This Opportunity Matters
This position presents an opportunity to lead a growing value-added services business unit, manage commercial strategy, influence organizational growth, and build sustainable revenue streams within a highly competitive market environment. It is ideal for senior professionals seeking executive leadership opportunities in Tanzania.
How to Apply
Interested applicants should submit:
Updated CV
Cover Letter
Applications must be submitted through the official careers portal:
Apply Here: People Project Careers Portal
Only shortlisted candidates will be contacted.
About Value-Added Services Leadership Careers
Head of Business and Value-Added Services roles are increasingly important as organizations diversify revenue streams and expand service offerings. Professionals with expertise in business development, operational leadership, strategic planning, customer experience, and commercial management are highly sought after across Tanzania's manufacturing, technology, FMCG, and service sectors.
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