Loan Officers - Hawi Microfinance

HAWI DEVELOPMENT • CAREER OPPORTUNITY

About the Role

Hawi Microfinance is recruiting Loan Officers to support its lending operations in Dar es Salaam and assigned branches.

The role involves customer acquisition, loan product marketing, borrower assessments, application processing, loan disbursement support, repayment monitoring and portfolio management. Successful candidates will contribute to responsible lending, healthy portfolio growth and quality customer service.

Position Details

Organisation: Hawi Development

Employer: Hawi Microfinance

Position: Loan Officers

Location: Dar es Salaam and assigned branches, Tanzania

Industry: Microfinance & Financial Services

Key Responsibilities

• Identify, recruit and onboard eligible borrowers in accordance with company lending procedures.
• Market microfinance loan products and explain relevant terms and application requirements to prospective clients.
• Receive and process loan applications, ensuring the required information and documentation are complete.
• Assess borrowers' financial information, business activities, credit needs and repayment capacity.
• Conduct field visits to verify client information, assess business activities and support responsible lending decisions.
• Support approved loan disbursement processes and communicate relevant information to borrowers.
• Monitor repayment schedules, conduct customer follow-ups and support timely loan collections.
• Identify overdue accounts, follow up on arrears and support the resolution of repayment challenges.
• Maintain accurate loan records, customer files and portfolio monitoring information.
• Build and maintain professional relationships with customers and local business communities.
• Prepare timely loan performance, customer acquisition and portfolio reports as required.

Qualifications & Experience

• Education: Certificate, Diploma or Bachelor's degree in Finance, Accounting, Banking, Business Administration, Economics, Social Sciences or a related field.
• Experience: Previous experience in microfinance, banking, credit management or loan administration is an advantage.
• Strong communication, analytical, customer-service and negotiation skills.
• Willingness to conduct field visits and engage directly with borrowers and business communities.
• Reliability, integrity and professional conduct in handling customer information and financial matters.

Required Skills & Competencies

• Credit Assessment: Ability to review customer information and evaluate loan repayment capacity.
• Customer Acquisition: Strong interpersonal skills and ability to identify prospective borrowers.
• Portfolio Monitoring: Ability to follow up on loans, repayment schedules and customer accounts.
• Negotiation: Strong customer engagement and problem-solving skills.
• Record-Keeping: Good organisation, attention to detail and accurate loan documentation.
• Reporting: Computer literacy and ability to prepare clear operational reports.
• Teamwork: Ability to work independently and collaboratively while meeting assigned responsibilities.

How to Apply

Interested and qualified candidates should submit an application letter, updated CV and supporting documents to the recruitment email below.

Application Email: info@hawi.co.tz

Suggested Email Subject: Application for Loan Officer Position

Application Deadline: 13 November 2026

Attach your application letter, updated CV and relevant supporting documents before sending.

PREPARE FOR YOUR NEXT MICROFINANCE CAREER OPPORTUNITY

Does Your CV Demonstrate Your Lending & Customer Service Skills?

A competitive Loan Officer CV should highlight relevant microfinance or banking experience, customer acquisition, credit assessment, loan processing, repayment monitoring, portfolio management and measurable results. HumanValue Consulting Limited offers optional professional CV review and tailoring services to help applicants present their qualifications effectively.

Optional HumanValue career support service. HumanValue is not identified as the recruiting organisation for this vacancy. CV support is not required to apply and does not guarantee shortlisting or employment.

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