TANZA EDUCATION • MSINGITEK PROGRAMME
About the Organisation & Programme
About MsingiTek: MsingiTek is a tablet-based programme that provides supplementary learning for students in Standards 1, 2 and 3. Using Imagine Worldwide's tablets and onebillion's software, children receive dedicated time to learn independently and strengthen their foundational literacy and numeracy skills.
About Tanza Education: Tanza Education implements proven education programmes in schools, focusing on excellent and sustainable delivery at scale. The organisation believes that effective implementation begins with great people and invests in its teams while supporting increased ownership by schools, communities and government.
Learn more about the organisation at tanzapartners.com.
Position Details
Organisation: Tanza Education
Programme: MsingiTek
Position: Logistics, IT & Admin Officer
Location: Songea, Tanzania
Commitment: Full-time
Travel: Frequent travel to schools across the region
About You
You are organised, practical and meticulous. You enjoy solving technical and logistical problems, keeping accurate records and following issues through until they are fully resolved.
You work independently but communicate early when delays or system gaps could interrupt learning. You take ownership of problems and ensure that equipment, records and operational processes remain reliable.
Most importantly, you are motivated to use your practical and technical skills to improve foundational literacy and numeracy outcomes for children.
About the Role
The Logistics, IT & Admin Officer will ensure that learning equipment remains functional, available and accurately tracked while supporting smooth daily operations at the Songea office and schools across the region.
The successful candidate will coordinate a well-documented equipment replacement and swap process, ensuring faulty devices are identified and replaced promptly, all movements are recorded and replacement stock remains available.
Alongside equipment management, the officer will handle office administration and logistics and provide backup support to Field Coaches when needed. Reliable problem-solving, accurate records and strong follow-through will help protect children's learning time.
Key Responsibilities
1. Coordinate Equipment Swaps
- Collect or receive faulty tablets and accessories from schools.
- Issue functioning replacements to ensure learning activities can continue.
- Coordinate the return of replacement equipment to schools with Field Coaches.
- Ensure equipment collection, handover and delivery activities are properly planned and documented.
2. Maintain Accurate Equipment Records
- Record collections and related activities in CommCare.
- Record equipment receipts, issues, commissioning and decommissioning in ERPNext.
- Maintain accurate equipment records using tablet serial numbers.
- Ensure records are complete, timely and traceable.
3. Diagnose Equipment Problems
- Perform approved diagnostic checks on tablets, headsets, routers, charging hubs and cables.
- Identify faults that can be resolved locally.
- Distinguish between problems requiring basic repairs and those requiring technical escalation.
- Communicate equipment issues clearly and promptly.
4. Complete Basic Equipment Repairs
- Carry out authorised basic repairs on learning equipment and accessories.
- Remove lodged AUX jacks and reinforce broken headset bands where appropriate.
- Test repaired equipment to confirm functionality before returning it to use.
- Follow approved procedures and escalate faults beyond the scope of authorised local repairs.
5. Manage Repair Handovers
- Prepare faulty equipment for Imagine Worldwide collection.
- Record pickup requests and coordinate equipment handovers.
- Confirm each handover in ERPNext.
- Maintain clear documentation of equipment custody and repair status.
6. Manage Replacement Stock
- Receive, sort and record replenishment stock.
- Maintain clear records of equipment movement and custody.
- Ensure stock held at the ISP office or an approved temporary storage point remains visible and accounted for.
- Support the availability of functioning replacement equipment when schools need it.
7. Protect Learning Continuity
- Monitor equipment turnaround times and unresolved cases.
- Identify shortages, recurring faults and delays early.
- Follow up until schools receive functioning equipment.
- Help reduce interruptions to children's learning activities.
8. Strengthen Operational Processes
- Identify recurring weaknesses in equipment management, records or logistics.
- Recommend practical improvements to reduce repeat faults and delays.
- Support accurate documentation and efficient coordination across relevant teams.
9. Support Office Administration
- Monitor office supplies, internet services and utilities.
- Coordinate maintenance activities and external service providers.
- Maintain orderly office files and administrative records.
- Support travel, meeting and training arrangements.
10. Provide Procurement & Logistics Support
- Obtain quotations for required goods and services.
- Purchase approved supplies in accordance with organisational procedures.
- Collect and deliver materials or documents as needed.
- Submit complete receipts and supporting documentation promptly.
11. Provide Field Coach Backup Support
- Support critical field activities when a Field Coach or Program Manager is unavailable.
- Provide temporary operational coverage during planned or unplanned leave.
- Help maintain programme continuity and timely support to schools.
Qualifications & Experience
- Education: Diploma or bachelor's degree in Information Technology, Operations, Supply Chain or a related field.
- Experience: More than two years of experience in logistics, inventory management, IT support or a similar role.
- Experience working with Enterprise Resource Planning (ERP) systems such as ERPNext or SAP is an advantage.
- Experience implementing or supporting digital or technology-enabled programmes is desirable.
- Ability to manage technical equipment, accurate records and practical logistical requirements.
- Willingness to travel frequently to schools across the region.
Required Skills & Competencies
- Accuracy: Maintain complete and timely records with reliable serial-number control.
- Follow-Through: Take ownership of problems from identification through replacement, repair handover and final closure.
- Technical Problem-Solving: Perform approved diagnostic checks carefully and recognise when issues must be escalated.
- Planning & Coordination: Sequence equipment collections, replacements and handovers efficiently.
- Communication: Provide clear updates to Field Coaches, Program Managers and Imagine Worldwide.
How Tanza Education Works
Tanza Education places strong importance on professional values and how team members approach their responsibilities.
- Relentless Passion: Bring energy and commitment to making a meaningful difference every day.
- High Standards: Strive for excellence and maintain high-quality work.
- Integrity in Action: Do what is right, even when difficult, and earn trust through consistent actions.
- Leading with Humility: Listen, learn and improve through feedback and experience.
- Growth Mindset: Commit to continuous learning and professional development.
- Better, Together: Work collaboratively, recognising that team strengths contribute to collective success.
How to Apply
Interested and qualified candidates should email their updated CV and cover letter to Tanza Education using the application email below.
Application Email: careers@tanzaeducation.com
Required Email Subject: MsingiTek Logistics, IT & Admin Officer
Application Deadline: 20 November 2026
APPLY BY EMAIL
Attach both your CV and cover letter. Use the exact application subject stated above and submit before the closing date.
PREPARE FOR YOUR NEXT NGO & EDUCATION CAREER OPPORTUNITY
Does Your CV Highlight Your Logistics, IT & Administration Experience?
For this opportunity, your CV should demonstrate practical experience in equipment management, IT troubleshooting, inventory control, ERP systems, logistics coordination, accurate record-keeping and operational problem-solving. HumanValue Consulting Limited offers professional CV review and tailoring services to help candidates present their relevant qualifications and achievements.
ENQUIRE ABOUT PROFESSIONAL CV SUPPORT
Optional HumanValue career support service. HumanValue is not identified as the recruiting organisation for this vacancy. CV preparation is not required to apply and does not guarantee shortlisting or employment.
HumanValue Consulting Limited | Unlock Human Potential.
