Join Africa's Digital Future with Liquid Intelligent Technologies
Liquid Intelligent Technologies, part of Cassava Technologies, is a leading Pan-African technology company delivering Connectivity, Cloud, Cybersecurity, Compute & AI, Colocation, and Payments solutions across Africa. The company is looking for talented professionals to join its Network Operations Center (NOC) team and support mission-critical network operations and service assurance.
This role is ideal for graduates and early-career professionals passionate about networking, telecommunications, incident management, service assurance, and operations.
Position Details
Position: Network Operations Center (NOC) Engineer
Company: Liquid Intelligent Technologies Tanzania
Industry: Telecommunications & Technology
Location: Tanzania
Application Deadline: 13 September 2026
Role Purpose
Support continuous monitoring and operation of network services while ensuring incidents are managed effectively, documented accurately, and resolved within service expectations.
The successful candidate will work closely with Network Engineers, IP Engineers, Field Engineers, and Operations teams to maintain service availability and customer satisfaction.
Key Responsibilities
Ticketing, Documentation & Reporting
- Log, update, monitor, and close incidents in ticketing and monitoring systems.
- Maintain accurate incident timelines and resolution records.
- Document actions taken and root causes identified.
- Update operational documentation, SOPs, and runbooks.
- Support preparation of:
- Daily NOC reports
- Weekly operational reports
- Shift handover reports
- Analyze recurring incidents and network performance trends.
Collaboration & Operational Coordination
- Work closely with IP Engineers and Field Engineers.
- Coordinate customer-impacting incidents and escalations.
- Participate in operational review meetings.
- Support continuous operational improvement initiatives.
- Assist with documentation of process improvements.
Education Requirements
Bachelor's Degree in any of the following:
- Information Technology
- Telecommunications Engineering
- Computer Science
- Computer Engineering
- Electronics Engineering
- Related Technical Discipline
Qualifications, Knowledge & Skills
Technical Knowledge
- Understanding of TCP/IP networking.
- Basic LAN/WAN concepts.
- Networking fundamentals.
- Familiarity with network operations environments.
Preferred Experience
- Exposure to monitoring tools.
- Experience with ticketing systems is an advantage.
- Knowledge of service assurance principles.
Personal Competencies
- Customer-focused mindset.
- Excellent communication skills.
- Strong attention to detail.
- Ability to follow operational procedures.
- Strong analytical skills.
- Ability to work in a fast-paced environment.
- Willingness to work in a 24/7 operational setup.
- Willingness to work shift schedules.
- Strong passion for learning and technical development.
Why Join Liquid Intelligent Technologies?
Career Benefits
- Work for a leading Pan-African technology company.
- Gain experience supporting large-scale telecom networks.
- Exposure to:
- Connectivity Solutions
- Cloud Services
- Cybersecurity
- Compute & AI
- Colocation Services
- Enterprise Technology Platforms
- Training and professional growth opportunities.
- Exposure to international operational standards.
- Work alongside highly experienced network professionals.
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How to Apply
Submit your updated Curriculum Vitae (CV) to:
📧 careers@liquidtech.co.tz
Application Deadline
⏳ 13 September 2026
Important Note
Only shortlisted candidates will be contacted.
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