Role Overview
Employment Type: Shift-Based (Day, Mid & Night)
Hotel Nikko Tower is seeking a professional and customer-oriented Receptionist to join its front office team. The ideal candidate will be responsible for managing guest interactions, handling reservations, and ensuring a smooth and welcoming experience for all visitors.
Key Responsibilities
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Greet and assist guests in a professional and friendly manner
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Manage check-in and check-out processes efficiently
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Handle phone calls, emails, and guest inquiries promptly
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Maintain accurate reservation records and front desk logs
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Coordinate with housekeeping and other departments as needed
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Ensure excellent customer service standards are consistently met
Requirements
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Minimum of 1 year experience in a receptionist or front desk role
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Strong command of English (spoken and written)
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Ability to work flexible shifts (Day, Mid & Night)
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Good communication and interpersonal skills
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Professional appearance and positive attitude
Application Deadline
📅 31 May 2026 (7:00 PM)
How to Apply
📧 Interested candidates should submit their applications via Email.
📞 Contact: +255 777 707 708 / +255 222 137 936
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