Executive Assistant – Hostly | Zanzibar, Tanzania

HOSTLY • CAREER OPPORTUNITY

About the Role

Hostly provides carefully crafted homes away from home while helping landlords maximise revenue from their properties.

The company is seeking a highly organised, tech-savvy and detail-oriented Executive Assistant with excellent writing skills to join its fast-paced team in Zanzibar, Tanzania.

The successful candidate will support the Directors, Guest Services Team and Accounts Department through administrative coordination, operational systems management, scheduling, professional written communication and cross-departmental collaboration. This position is particularly suited to someone who can work independently, manage competing priorities and streamline daily operations effectively.

Position Details

Company: Hostly

Position: Executive Assistant

Location: Zanzibar, Tanzania

Employment Type: Full-Time

Working Arrangement: On-Site

Eligibility: Tanzanian nationals only

Advertised Pay Range: TZS 800,000 – 1,500,000

Industry: Property Hosting, Hospitality & Property Management

Key Responsibilities

1. Executive & Administrative Support

• Provide comprehensive administrative support to the Directors, Guest Services Team and Accounts Department.
• Handle day-to-day administrative functions, including email management, scheduling and documentation.
• Maintain professional administrative processes that support efficient daily operations.

2. Calendar, Task & Project Coordination

• Set up reminders and organise calendars.
• Coordinate projects and operational tasks using Asana or similar project-management software.
• Monitor tasks and deadlines across multiple teams.
• Support effective collaboration and timely completion of assigned activities.

3. Business Writing & Guest Communication

• Draft, proofread and edit business correspondence to a high standard of written English.
• Create effective message templates and guest communication responses.
• Support clear, accurate and professional written communication across business operations.

4. Operational Systems & Documentation

• Manage administrative systems and tools that are essential to daily operations.
• Maintain and update systems to support efficiency and timely task completion.
• Prepare reports, presentations and other documents using Microsoft Word, Excel and PowerPoint.

5. Cross-Departmental Coordination

• Coordinate and manage tasks across multiple departments.
• Maintain effective communication and collaboration among operational teams.
• Help streamline workflows in a fast-paced working environment.

6. Property Hosting Platform Support

• Assist in resolving disputes on property-booking platforms such as Booking.com.
• Support administrative processes connected with guest services and hosting operations.

Qualifications & Requirements

• Professional Background: Strong experience in administrative and operational support, particularly in fast-paced environments.
• Written English: Exceptional written English, including the ability to draft, proofread and edit professional correspondence.
• Verbal Communication: Excellent spoken English and professional communication skills.
• Guest Communication: Proven ability to create effective message templates and guest communication responses.
• Organisation: Excellent organisational skills, strong attention to detail and the ability to manage multiple tasks efficiently.
• Microsoft Office: Proficiency in MS Office, particularly Excel and Word.
• Digital Tools: Technical proficiency in administrative and productivity tools such as Asana and Google Workspace.
• Systems Administration: Experience managing administrative systems and tools used in daily business operations.
• Independent Working: Ability to work independently and coordinate effectively across multiple teams.
• Professionalism: High levels of literacy, sound judgement and professional conduct.

Preferred Skills & Experience

• Property Hosting: Familiarity with Airbnb, Booking.com or similar property-hosting services is advantageous.
• Copywriting: Previous copywriting experience is strongly preferred.
• Multi-Team Coordination: Experience in roles involving multiple responsibilities and coordination across departments.

Key Skills & Competencies

• Executive administration and operational coordination.
• Business writing, proofreading and professional correspondence.
• Guest communications and message-template development.
• Calendar management, task tracking and project coordination.
• Microsoft Excel, Word and PowerPoint.
• Asana, Google Workspace and similar digital tools.
• Multitasking, prioritisation and attention to detail.
• Cross-functional collaboration and independent problem-solving.

Hiring Process

The employer has outlined the following recruitment stages:

1. Initial Interview: Online interview with HR.
2. Live Test: Online assessment.
3. Final Interview: Interview with the Directors.
4. Trial Period: Trial period as part of the hiring process.

How to Apply

Interested and qualified Tanzanian nationals should submit their applications directly through Hostly's official online application form.

Application Method: Online application via Hostly Typeform.

Applications must be submitted through the employer's official application link. No closing date was specified in the supplied advertisement.